FAQ

Certainly! We're thrilled to offer our monogramming services not only for items you already own but also for many of the fantastic products available in our shop. With a diverse range of typestyles, monogram designs, colors, and sizes, we can create a personalized touch that's just right for you.

Our most popular items for monogramming include charming totes, cozy baby blankets, adorable children's clothing, soft towels, leather purses and much more! If you have items that weren't purchased from us, we kindly request that you bring them in person. This way, we can work together to choose the perfect fonts and colors that match your style flawlessly.

We're excited to craft beautifully customized pieces that reflect your unique personality and add that extra special touch to your belongings.

We currently ship to the 48 contiguous states within the United States. For special orders or shipping outside this region, please reach out to us directly for personalized assistance. We're happy to discuss your specific needs and accommodate shipping arrangements wherever possible.

Contact Us: For inquiries regarding special orders or shipping to locations outside the contiguous states, please contact us directly. We're here to ensure your order reaches you promptly and securely.

Thank you for choosing Lo Lo’s Custom Creations. We look forward to serving you with exceptional care and attention to detail!

We offer a variety of convenient payment options to enhance your shopping experience with us:

· Credit Cards: We accept all major credit cards, including American Express.

· Debit Cards: You can use your debit card for seamless transactions.

· Digital Wallets: We welcome payments through PayPal, Venmo, Cash App, and Square for online purchases, ensuring secure and hassle-free transactions.

· In-Person Payments: For local purchases and in-person transactions, we accept cash, cashier's checks, and money orders.

Please note that we do not accept checks for online orders to ensure swift processing and delivery of your purchases. In the event of an NSF (bounced) check for in-person transactions, a $25 returned check fee will apply. To resolve this, kindly visit us in person to settle the original transaction amount along with the returned check fee using cash, cashier's check, or money order. Thank you for understanding and for choosing us for your shopping needs!

Return/Exchange Policy

We want you to be delighted with your purchase from Lo Lo’s Custom Creations. If for any reason you're not satisfied, please contact us directly at loloscc@yahoo.com to initiate a return or exchange process.

Refunds: With your receipt, we offer a full refund (excluding shipping costs) within 3 (three) days of purchase. Please note that we do not provide refunds or exchanges for monogrammed, personalized, or special order items. All sales are final and excluded on seasonal and sale items.

Damaged Items: If your item arrives damaged, please notify us within twenty-four (24) hours of delivery. We will promptly replace the item for you.

Contact Us: For assistance with returns, exchanges, or any questions about our policy, please email us at loloscc@yahoo.com. We’re here to ensure your shopping experience with Lo Lo’s Custom Creations is nothing short of exceptional.

Thank you for choosing Lo Lo’s Custom Creations. Your satisfaction is our priority!

FREQUENTLY ASKED QUESTIONS

How much does this cost?

Can I create my own design?

Is there a minimum order requirement for custom items?

Do you monogram items not shown in your store?

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What forms of payment do you accept?

What is your return/exchange policy?

Where are you located?

FOR CUSTOM REQUESTS & INQUIRIES